Medical Transport, Coordinated.
Viatork connects hospitals, clinics, and case managers with NEMT and EMS providers in real time — so patients get where they need to go, faster.
Built for hospitals, clinics, case managers, NEMT & EMS providers
How It Works
Three steps from request to transport
Viatork replaces phone tag and spreadsheets with a single, streamlined coordination workflow.
Submit a Request
Healthcare teams create a transport request in minutes — specifying the patient's care level, pickup location, destination, and scheduling details.
Match with Providers
Viatork blasts the request to your provider network or sends it directly to a preferred NEMT or EMS provider — your choice.
Trip Fulfilled
Your chosen provider accepts, dispatches, and completes the trip. Real-time status updates keep everyone informed from pickup to drop-off.
For Requestors
Send patients where they need to go — without the chaos
Whether you're a discharge coordinator at a large hospital or a case manager coordinating home health, Viatork gives you a fast, reliable way to get the right transport for every patient.
- Create and submit transport requests in minutes
- Blast to your full network or direct-send to a preferred provider
- Specify care level: ambulatory, wheelchair, stretcher, EMT, and more
- Track trip status in real time from request to drop-off
- Centralized trip history with immutable audit logs
- Built-in secure, tokenized payments — no invoice chasing
Pickup Location
Destination
Care Level
Date & Time
Send to
Pickup
Drop-off
Care Level
Scheduled
Special Notes
Payment
For Providers
Grow your transport business with less friction
NEMT companies and EMS providers use Viatork to receive, manage, and complete trips from a growing network of healthcare facilities — with built-in payments so you can focus on driving.
- Receive trip requests instantly, with full patient care details
- Accept only the trips that fit your fleet and availability
- All info needed to determine appropriate level of care — upfront
- Manage multiple active trips from a single dashboard
- Get paid automatically through the platform on trip completion
- Build relationships with repeat hospital and clinic clients
Platform Features
Everything you need in one platform
Viatork handles the coordination, compliance, and payments — so your team can focus on patient care.
HIPAA-Conscious Design
Built with healthcare privacy requirements in mind — PHI handling, access controls, and audit trails baked in from day one.
Real-Time Provider Matching
Requests are blasted instantly to your network. Providers see relevant trips in real time and can accept in seconds.
Immutable Audit Logs
Every trip, status change, and action is logged permanently. Dispute resolution and compliance reporting are simple.
Tokenized Payments
Secure, tokenized payment processing built into the platform. Providers get paid automatically on trip completion.
Blast or Direct-Send
Blast a request to your entire provider network, or send it directly to a specific preferred provider.
Faster Patient Discharge
Reduce the time patients wait for transport. Faster coordination means better throughput and patient satisfaction.
Multi-Role Access
Separate workflows for requestors and providers, with role-based permissions and multi-user organization accounts.
Drop-In Embed Form
Add a private-pay transport booking form to any website with a single line of code. No developer required.
Add medical transport booking to your site — no dev needed
Drop Viatork's lightweight embed script into any webpage and instantly give your patients and clients the ability to book private-pay medical transport — without building anything yourself.
- One script tag, fully hosted by Viatork
- Customizable to match your brand
- Payments collected securely at booking
- Trips flow directly into your Viatork dashboard
<!-- Viatork Private Pay Form -->
<script
src="https://js.viatork.com/embed.js"
data-key="pk_live_your_key"
async>
</script>That's all it takes. Paste once, works everywhere.
Ready to streamline patient transport?
Join the growing network of healthcare facilities and providers using Viatork to coordinate faster, smarter, and with less administrative overhead.